Last Updated: March 5, 2026
Welcome to ACUSTAN. These terms and conditions outline the rules, regulations, and legal parameters for the use of the ACUSTAN Official Website, located at https://en-acustan.com/, as well as the purchase and usage of our dietary supplements designed for auditory health and tinnitus relief.
By accessing this website and purchasing our products, we assume you accept these terms and conditions in their entirety. Do not continue to use ACUSTAN's website or purchase our products if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements: "Client", "You", and "Your" refers to you, the person logging onto this website, purchasing our natural supplements, and compliant with the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our", and "Us", refers to the makers of ACUSTAN (Geberich Health Sciences GmbH). "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services and products.
This is the most critical section of our terms. ACUSTAN is a natural, botanical dietary supplement. It is explicitly not a pharmaceutical drug, nor is it a replacement for professional medical treatment. The content, graphics, text, and information provided on this website are designed for educational and informational purposes only.
The claims made about the specific botanicals (such as Ginkgo Biloba or Hawthorn Berry) within the ACUSTAN formula have not been evaluated by the Food and Drug Administration (FDA), the European Medicines Agency (EMA), or any other regulatory medical body. Our products are not intended to diagnose, treat, cure, or prevent any disease, including but not limited to severe clinical tinnitus, Meniere's disease, or sudden sensorineural hearing loss.
If you are experiencing sudden hearing loss, severe ear pain, or aggressive ringing in your ears, you must seek immediate advice from a qualified healthcare professional, such as an audiologist or an ENT (Ear, Nose, and Throat specialist). Do not disregard professional medical advice or delay in seeking it because of something you have read on this website. For more information on understanding severe auditory symptoms, please refer to the Mayo Clinic's official guidelines.
When you purchase ACUSTAN, you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions securely.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Pricing: All prices for our multi-bottle packages (e.g., the 3-Month and 6-Month supplies) are subject to change without notice. However, once you have completed a purchase, the price you paid is locked in. We do not engage in unauthorized auto-billing or hidden subscription traps. You will only be billed for the exact items you place in your shopping cart during the checkout process.
We pride ourselves on our rapid fulfillment. Upon successful payment processing, orders are generally dispatched within 24 to 48 hours. You can monitor your package via our Order Tracking tool. However, delivery timelines are estimates and are not guaranteed.
For international customers outside of the primary shipping zones (Germany, UK, USA), you are solely responsible for any customs duties, import taxes, or local regulatory fees imposed by your country's government. ACUSTAN cannot be held liable for packages delayed or seized by international customs authorities due to local supplement restrictions.
We believe deeply in the efficacy of the ACUSTAN botanical matrix. Therefore, we offer a comprehensive 60-Day Money-Back Guarantee. If you use ACUSTAN consistently as directed and do not experience a reduction in auditory discomfort or ear ringing, you may request a refund.
To qualify for the refund, you must contact our customer support team within 60 days of your original purchase date. You will be required to return any unused bottles (and empty bottles) to our fulfillment center. Return shipping costs are the responsibility of the customer. Once the returned items are received and inspected, a full refund (minus original shipping costs, if applicable) will be issued to your original method of payment.
Unless otherwise stated, Geberich Health Sciences GmbH and/or its licensors own the intellectual property rights for all material on ACUSTAN. All intellectual property rights are reserved. You may access this from ACUSTAN for your own personal use subjected to restrictions set in these terms and conditions.
You are strictly prohibited from:
Parts of this website offer an opportunity for users to post and exchange opinions, success stories, and information (Testimonials). ACUSTAN does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ACUSTAN, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views.
By posting a review or success story, you grant ACUSTAN a non-exclusive license to use, reproduce, and edit any of your Comments in any and all forms, formats, or media. You warrant that your testimonial is honest, based on your genuine experience with the product, and does not contain defamatory or illegal material.
The following organizations may link to our Website without prior written approval: Government agencies, search engines, news organizations, and online directory distributors. These organizations may link to our home page, to our benefits section, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request.
In no event shall ACUSTAN, nor any of its officers, directors, scientists, or employees, be held liable for anything arising out of or in any way connected with your use of this Website or our dietary supplements. ACUSTAN shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website. Your use of our natural supplements is strictly at your own risk.
Consumer Information: For further reading on dietary supplement safety and regulations, please visit the Office of Dietary Supplements (NIH).
You hereby indemnify to the fullest extent ACUSTAN from and against any and/or all liabilities, costs, demands, causes of action, damages, and expenses arising in any way related to your breach of any of the provisions of these Terms and Conditions.
These Terms will be governed by and interpreted in accordance with the laws of Germany and the European Union. You submit to the non-exclusive jurisdiction of the state and federal courts located in Germany for the resolution of any disputes.
If you have any queries regarding any of our terms, please contact us. We are dedicated to ensuring a transparent, secure, and highly supportive experience for all men and women seeking natural relief from tinnitus.
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